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Pro-Filearrow 
20:25 Vision
Lloyd’s new chairman, John Nelson, focuses on brokers and sets his sights on expanding London’s market to a larger world by 2025.
BY  ADRIAN LEONARD


Featurearrow 
Call Reluctance
A behavioral research group finds a remedy for prospect-calling reluctance.
BY  MIKE PATTEN


Group Benefits arrow 
Watson and the Amazing Technosavvy Dream Coat
IBM’s supercomputer could change medical care forever.
BY  CHERYL ARVIDSON


Featurearrow 
A Moveable Office
Cloud computing lets you work anywhere, anytime and on any device you want.
BY  MICHAEL FITZPATRICK


Financial Aficionadoarrow 
Redefining Relevance
The Supreme Court decision meant little to benefits innovators. They have already left their old practice in the dust.
BY  ROB LIEBLEIN

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ANALYSIS

Strategic Revolution -- Christopher Gagnon
Under the Hood
Peel back a few layers of technology, and all brokerages and agencies start to look alike. So what makes the great ones great?

BeneFactor -- Bob Gatty
Confusion Exchange
With Obamacare decided, brokers must aid clients with health reform complexities.

Current Legal Issues -- Scott Sinder
Form and Substance
New ERISA compensation rules require full disclosure regardless of the form of compensation.

Regulatory Issues -- Joel Wood
Gridlock & Gridluck
Despite gridlock on Capitol Hill, there is some good news for brokers.

International Risk -- Coletta Kemper
Skills Gap?
Skilled workers soon will be scarce, while millions of unskilled will remain jobless. A global crisis looms, yet little is being done to improve the education gap.

Management -- Julia Kramer
It's Personal
Who in your firm exhibits the leadership qualities that can lift your staff to a higher level?

Tough Talk on Tough Issues
Look Who's Talking
Earn your clients’ loyalty by listening and learning their business. Then solve their problems.

OTHER

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Full Leader's Edge Archive. Previously published articles, listed by subject below.

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