The Management Series
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Brokerage Workplace
Staff Management
Help your freshmen and you’ll help more than them succeed.
by Julia Kramer

Resources abound to educate emerging managers, coach junior executives and develop a firm’s ascending leadership. Most firms use these resources and invest significant time and ...

Support your staff and they will support you.
by Julia Kramer

The more I think about the powerful effect of “standing by” someone else, the more I realize that we could and should do more of this on the job. Not just in times of tr...

Dealing with those who insist on doing it their way.
by Julia Kramer

Most people walk through life with a certain level of accumulated wisdom. They experience life’s trials and errors and apply what they learn to avoid predictably bad situation...

Observe, analyze and act appropriately in situations where your most valuable assets are in jeopardy.
by Julia Kramer

Most of us leave our personal problems at home, but life’s messes sometimes ooze out at work. Employees are dealing with divorce, deaths of loved ones, ...

Are you encouraging them without knowing it?
by Julia Kramer

Daily headlines delineate the malfeasance of corporate executives. Firms scrutinize their top-tier directors and sensitize them to the fundamentals and the subtleties of business et...

Strategic, planned communication with board or staff will make a difference in your career.
by Julia Kramer

Bookstore shelves are buckling under the weight of latest management manuals and “how-to” guides espousing everything from reward systems to productivity measurements as ...

5 Fundamentals Your Staff Needs to Know and You Should Expect
by Julia Kramer

Employers have the right to expect their employees to behave and perform to reasonable standards. But both new and experienced employees fail to meet the most basic requirements and...

Look for busy workers who accomplish little or nothing.
by Julia Kramer

Ed appears hard at work. He types away at his computer, answers the phone, confers with colleagues, and rarely takes a coffee break. Inquire if he’s busy and he breathlessly c...

The most difficult task of leadership is dealing with staff issues.
by Julia Kramer

Some people are natural born leaders and some develop strong leadership skills during their career. Both groups have characteristics in common and run up against many of the same challenges—challenges...

There are good reasons to write them.
by Julia Kramer

If you’re ever in an evil mood, say to a manager “your staff needs job descriptions” and, from a safe distance, watch what happens. The usual responses run the gam...

Basics to get your staff to work well together.
by Julia Kramer

I am the first to roll my eyes when a well-meaning manager utters the hackneyed phrase “There is no ‘I’ in team.” I agree that the thought is ideal—a team ...

Victims, martyrs, bad-mouthers and naysayers are bad for the workplace.
by Julia Kramer

I’m a glass-half-full kind of person. I try to glean the positive from most every situation, believe even the worst problems have solutions and think everyone deserves to be t...

Acknowledging good deeds in the office can create its own rewards.
by Julia Kramer

On Thanksgiving, my family spends time at the dinner table talking about our many blessings. Not surprisingly, good health, happy children, charitable deeds and the very fact that we’ve...

No matter how good they are, each has needs you must meet.
by Julia Kramer

Most managers spend an inordinate amount of time with their less-than-star performers, resolving myriad problems and addressing challenges in hopes that these problematic employees don’t...

Dealing with staff issues.
by Julia Kramer

Some people are natural born leaders and some develop strong leadership skills during their career. Both groups have characteristics in common and run up against many of the same challenges—challenges...

Dealing with Employees who Feel Entitled
by Julia Kramer

It’s everyone’s responsibility to do what it takes and to help others without thinking “you owe me.” Sports analogies abound as to what is expected. We step ...

In hard times, a soft touch from the boss assures all we’re in this together.
by Julia Kramer

Times are tough. As the economy pitches and rolls, so do your firm’s and your employee’s financial positions. To stay afloat, many firms have eliminated salary increases...

It means getting nothing back--initially.
by Rob Lieblein

 

If you are the typical Type A personality, you are passionate about your own professional growth and the success of your firm. I consistently tell my employees that ...

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